Compliance

Our Compliance

Uniqteq emphasizes strict compliance with the Central Bank FDCPA and PDPA guidelines. UNIQTEQ will always monitor the activities of the in house Recover Officers with the state-of-the-art and comprehensive Debt Recovery and Debt management software.

All debtors of our clients will be referred to as Customers herein. All Customers (including Customers who are late in paying or in default must be treated with respect, dignity, courtesy, and fairness in debt collection efforts. UNIQTEQ believes this is not only the right thing to do, but also the most courteous and effective responsibilities.

It is imperative that all persons involved in collection related activities follow this policy. All Collection Specialists (CS), whether in-house Collectors or Field Collectors must agree to abide by this policy. The detailed policy described in our collection manual prior to beginning collection activities with respect to the Clients. This policy applies to all employees of UNIQTEQ including and/or other affiliates and employees/agents of companies that may be retained to collect on consumer and corporate debts on behalf of its clients.

UNIQTEQ will always protect the interest and uphold the brand and integrity of all its clients, in line with UNIQTEQ'S corporate responsibilities.